This code has already been redeemed. – как исправить?

Hello,

I bought a code and when I want to use it on this account I have a message telling me that the code has already been used.The dealer asks me the date the code was used.The code is [Mod Removed] .
Without this information, I can not get a refund.Thank you

Stephane

Salut,

Seul le support technique pourra répondre à cette question :

• 01 55 69 80 61 ou 0800 915 274 (appel gratuit depuis un fixe).
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Источник: https://answers.microsoft.com/ru-ru/xbox/forum/all/this-code-has-already-been-redeemed/efaf427c-fefb-4f81-bd5b-e9ed1395e962